Dear Sir Wermeister,
Almost two weeks we have been back to France after a three-week trip that you have organized for us.
The care with which you have recommended the different steps and hotels, the choice of your guides, the quality of routes and transport you have chosen, have greatly allowed us to really enjoy this trip.
We also appreciated your incoming call from Peru to France before our departure to better understand our wishes as well as your personal welcome at Lima international airport. And you have made us the pleasant surprise of an upgrade in a Hotel Chateau in AguasCalientes.
The Lake Titicaca, Machu Picchu, Cusco city and many other wonders have been well past from our imagination to reality in the best conditions, thanks to the quality of your services.
We warmly thank your team and yourself!
Louis-Marie Launay.
I can only associate myself with the comments that have previously made Louis-Marie Launay. During the debriefing, we have made some suggestions that would further improve this high level, but also both responsive and friendly sides to all your benefits.
Thank you again and congratulations!
Louis-Marie Launay.
Bernard Escoffier.
Séjour : La Magie du Pérou en 3 semaines.
Hello Laurent, how is it going? I hope all is going very well. We would like to post some comments on your website and publish them if it suits you, regarding our trip to Peru.
We hope to express in these lines our thanks!
Dear Laurent & Novalys team,
This past month, we had the opportunity to travel to Peru and discover a wonderful country.
This trip has started several months ago when, surfing on the Internet, I have found the Novalys agency. We knew we wanted to travel to Peru but we would have never imagined that it could fit our dreams, thanks to the professionalism of the team Novalys.
We especially wish to thank Laurent for his wonderful work, as he has suggested us such a perfect trip. From the beginning, he knew what were our tastes and desires and he transcribed them through an unforgettable tour. Lima, Arequipa, the Colca Canyon, Lake Titicaca, Cusco, Machu Picchu, Puerto Maldonado (Amazonia) … Amazing!
Through our experience in travel, we know how difficult it is that everything goes well, but in Peru, we felt something very special. Gorgeous hotels, with a particular attention to our needs, excellent locations and all their amenities to match the best in the world. The gastronomy was spectacular in all hotels and restaurants that we had been recommended and reserved by Novalys. The different guides who accompanied us throughout the trip, we learned Peru through many points of view, and especially as we felt at home. Thank you all for your dedication.
For us it was the best trip of our lives and we encourage all those who want to live a unique experience, prepared with care by Laurent and his team. Peruvians and their hospitality contributed equally to this trip so memorable.
Laurent, one day, you have been embarked on this challenge. This trip was very important for us, for many reasons that you know beforehand. Actually, it exceeded all our expectations. We had a wonderful stay.
We will always be grateful for everything and I hope we can meet again for another trip!
Peru, thank you, we will carry you in our heart forever!
Ana & Raul
braceros@hotmail.com
Luxury Travel: Royal Pleasure.
March 2013.
Spain
A whole team Novalys,
We are following a stay of 18 days organized by the agency Novalys Peru. This was our first experience with the agency.
We note the professional competence of the agency, the attention paid to detail during our stay and our satisfaction.
The originality was to rendezvous with human experiences and surprises few nice touches.
Anyway, in summary, competence, service quality, coherent and efficient organization for our greatest satisfaction. Obviously, we will return.
Christophe Amel
France
Mail: amel.christophe @ neuf.fr
Stay in Dakar and Discovery 17 Days.
January 2013.
We have just return in end November, from an extraordinary travel for 18 days to Peru. An exclusive tailor-made travel prepared by hand of “maître” Laurent from the travel agency NOVALYS. Before leaving, I consulted many French travel agencies specialized in the “a la carte” travel style. Since my travel last year with a prestigious Paris agency had presented a lot of troubles to the lack of ability to react our destination), I decided to contact several Peruvian French-speaking agencies. In equal service, the Novalys agency was 20 % cheaper than the French agencies.
Novalys proposes an luxury (haut de gamme) travel, called “Royal Pleasure”, and i just can say that i had my investment in return: Luxury cruise upon the Amazon river, 5 * accommodations in Arequipa, Colca Canyon Region, Titicaca lake, Machu Picchu surroundings, Peruvian cuisine lessons, massage sessions, dance lessons, home staying with a local family in the Titicaca, spontaneous divinatory session with a shaman and coca leaves lecture. Laurent really gives its best for you. Before leaving I had an uncomfortable feeling by doing a bank transfer to the Novalys Society bank account. But do not be afraid, everything turns out ok and in reliable ways.
Laurent comes personally in your arrival day at the airport and he gives us mobile telephones so we can keep in communication 24/24h. Besides being a CEO he becomes anytime a personal assistant to solve any kind of problem, even if it’s only a translation trouble. He negotiates quite very well because if I had reserved hotels, restaurants, excursions by myself the rates would have been more expensive. And with him, everything is well scheduled, just like clockwork. At the planned hour, the taxi and the French-speaking come to look for you to the hotel, take you to the restaurant. Guides have a huge culture of their country. According to your interest, they can fathom any subject you desire. The schedule can be modified according to your timing. Even if you have particular requests (an special book in French, Peruvian seeds), if your flight is delayed, Laurent does not let you wait for hours at the airport. He takes care of you; he takes you out for an excursion or visits not planned in the original trip sheet. I call that GRAND ART.
I often travel in tailor-made style and his is the first time that the travel agency performance reaches such a quality of service. Thank you Novalys, Thank you Laurent, what shame that you only run Peru, Chile, Bolivia, Ecuador and Argentina (that I have already visited).
Bruno & Joseph .P
21/11/2011
Tour: “Royal Pleasure” in 16 Days.
If you desire to contact me here is my e-mail address: Bruno057@aol.com
BRUNO LE MEITOUR
bruno.lemeitour@orange.fr
Le Meitour Bruno et Famille
25/02/2011
LES BOYER /CHAFFARD.
12/10/2010
Jacques.boyer23@orange.fr
http://anseeuw.michel.free.fr
http://www.clubalpin-cannes.com
Mr et Mme Anseeuw
Anseeuw.michel@free.fr